Ottawa Clinic IT
Request audit

[ Serving Ottawa clinics ]

Ottawa Clinic IT

Your clinic starts on time. So should every system.

We keep your clinic’s computers, WiFi, and Microsoft 365 running, so you never lose a day of appointments to tech issues.

Book your free risk audit See what we handle
A calm clinic front desk with a computer and phone ready for the day

First response

60 min

For critical issues, in business hours.

Setup window

30 days

To stabilize and document your clinic.

Owner report

Quarterly

Plain English, no jargon.

The service system

Five things we handle. One number to call.

From the first cleanup to every quarterly review, you can see the work and how it protects your appointment day.

Critical response target
60 min

During business hours, for issues that stop your clinic.

  1. 01

    Clinic IT Stabilization & Setup

    In your first 30 days, we clean up what is there and show you exactly what you have.

    • We list every PC, printer, network device, Microsoft 365 account, and clinic app
    • We remove old staff accounts, fix clear mistakes, and set simple password rules
    • You get a plain Clinic IT Map your team can actually read
  2. 02

    Unlimited Staff Support

    Your staff call us first for anything with a screen or WiFi, during business hours.

    • Phone, email, and remote help for everyday problems
    • Passwords, email, printing, Microsoft 365, and slow computers
    • We aim to respond to critical issues within one business hour
  3. 03

    Microsoft 365 & User Management

    New hires are ready on day one. People who leave lose access the same day.

    • We set up, change, and shut off accounts
    • We manage email, Teams, SharePoint, shared mailboxes, and group access
    • We follow the same onboarding and offboarding checklist every time
  4. 04

    Network, WiFi, Backup & Security

    The quiet work that keeps your appointment day moving and your patient data safe.

    • We watch computer health, disk space, and backups
    • We check WiFi coverage and network settings so connections hold
    • We keep updates and antivirus current and write down your security basics
  5. 05

    Quarterly IT Health & Risk Report

    Every 90 days you get a short, plain-English update written for the owner.

    • Red, yellow, and green status on one or two pages
    • Any downtime, plus the issues your staff called about most
    • Clear next steps, reviewed with you on a short call

The guarantee

Call us with a critical issue. You hear back the same business hour.

If we miss that window, your next month gets a service credit. No chasing, no runaround.

A prepared Ottawa clinic workspace with computer, printer, and network equipment
Everything on the desk, on the wall, and in the cloud — kept working.

Free · No obligation

Book your free Clinic IT Risk & Downtime Audit.

Tell us about your clinic and what worries you most. We start with the risks most likely to interrupt patient appointments.